Langsung ke konten utama

Tak Terduga Ada yang Dari Indonesia, Inilah 7 Suku di Dunia yang Terkenal dengan Wanita Cantiknya.

How to Use Customer Reviews on your Ecommerce Site Ecommerce Customer Reviews That doesn’t mean reviews are only for Ecommerce newbies. For established brands, reviews are still useful and have a similar impact. They help shoppers trust that the products they are considering to purchase have good quality, independent from the trust they may have in the brand. A consumer can already love and trust a brand, but still think twice about buying one of its products. It’s not only a question about the product’s quality, but also a question about personal fit, use, wear and tear, and many other factors. For instance, if a consumer is looking to buy a dress, she would want to make sure it is the right fit for her body type, the quality she is looking for or the right style. Even if she trusts the brand and the site offers a thorough product description, there is nothing like a good review. It provides unbiased feedback. It’s like getting a recommendation from a friend or family relative. In fact, research shows that 85 percent of consumers trust online reviews as much as personal recommendations. Therefore, every Ecommerce site, whether new or established, needs to have product reviews to provide a good shopping experience. If you don’t have product reviews, shoppers will try to find them through other sources. Thus, it’s best to compile them where the reviews can be monitored and optimized: on your own site. Covering the Basics: Getting a Product Review App Installed If you’re starting from zero or currently have a bad system in place to collect reviews, a simple product review app can help you collect and display reviews in a professional manner. See below some free and paid options that may be useful if you have a Shopify or Bigcommerce store: Reviews by Shopify. It’s free and offers basic features to collect reviews and design a product review area. Yotpo. They have a free and a paid version available for Shopify and Bigcommerce. The free version includes basic features plus social integration, review of email requests, and moderation. Their paid version includes cool features like shoppable Instagram, rich snippets and coupons. Judge.me. Free and paid versions are available. It has similar features to Yotpo, but it can integrate with many other Shopify apps. TrustPilot. The app is free, and can be integrated with Shopify and Bigcommerce. I love this app because it showcases reviews from a trustworthy third-party site. Creating a Strategy: Segmenting Customers and Orders Now that you have a place to properly collect and display reviews, it’s time to encourage customers to leave reviews. Asking is key. Most customers will not leave a review unless you remind them to do so. Thus, you have to take a proactive approach to create a product review system that actually works. Connect your Store with an Email Marketing Platform To request reviews, you’ll need to connect your store to an email marketing platform like MailChimp to send email requests. Start by saving your customer’s information in an email list. This list should be different from the one you use to collect emails for newsletters. One customer can be part of both lists, but make sure you differentiate your paying customers from the ones that just registered for an email newsletter. Segment your Customer List The keys to getting the highest amount of responses are timeliness and customer order segmentation. Your requests have to be sent soon enough after your customers get their packages, while their memories are fresh and they are excited about the products. If your request is sent too late, the excitement about the products may have passed, or they may not even remember their experiences. If the request is too soon, customers may not have gotten their orders yet to be able to leave a review. I like to set up my review email requests to be sent about 2-3 weeks after a customer makes a purchase. This timeframe allows for a couple of weeks of shipping and about a week to try the product. The right time will vary slightly, depending on the products you’re selling. For instance, if you’re selling beauty products, your customers may need a longer amount of time to test the product results. Besides timeliness, you’ll want to segment your customer list to distinguish the customers with repeat or high order values from the lower order value customers. Your high-spenders and recurrent customers will be more likely to leave a review. Also, you’ll want to tailor your message accordingly to provide the right incentive to the right customer. MailChimp offers many pre-built and custom segmentations to do this. All you need to do is create a logic, like the one below, to create that segment. The Importance of Having Ecommerce Customer Reviews on Your Site

Komentar

Posting Komentar

Postingan populer dari blog ini

Waktu Kecil, Ia Ditolong Oleh Pemilik Toko. 30 Tahun Kemudian, Ia Membalasnya Dengan "Cara yang Tak Terduga"!

Writing the Business Plan: The Financial Plan The Financial Plan Section of the Business Plan It's at the end of your business plan, but the financial plan section is the section that determines whether or not your business idea is viable, and is a key component in determining whether or not your plan is going to be able to attract any investment in your business idea. Basically, the financial plan section consists of three financial statements, the income statement, the cash flow projection and the balance sheet and a brief explanation/analysis of these three statements. This article will lead you through the preparation of each of these three financial statements. First, however, you need to gather together some of the financial data you'll need by examining your expenses. Think of your business expenses as broken into two categories; your start-up expenses and your operating expenses. All the costs of getting your business up and running go into the start-up expenses...
Posting Komentar
Baca selengkapnya

Dituding Pindah Agama, Ternyata Begini Latar Belakang Masa Lalu Isyana Sarasvati

Although smoking is the main contributor to causing lung cancer, and giving-up the habit is an important factor in the prevention of it. There are still some other preventative measures that a person can be take. 1. Smoking in the leading cause of lung cancer, as it is responsible for between 80% and 90% of all diagnosed lung cancer cases. However, it is never to late to give-up smoking, as the benefits to the body are almost immediate. Within the first 30 minutes of smoking the last cigarette, the blood pressure lowers itself to a normal level again, together with the carbon monoxide in the lungs. After three months, the bodies circulation also returns to that of a non-smoker. After ten years, the risk of developing lung cancer is reduced by about 50%, and after a further five years, the risk of a heart attack also reduces to that of a non-smoker. 2. Second-hand smoke is the cause of over 3000 new cases of lung cancer every year in the USA alone. Although new anti-smok...
Posting Komentar
Baca selengkapnya

Tamu Ini "Seenaknya Menghina" Pelayan Restoran. Tidak Disangka, Wanita Ini Membalikkan Badan dan Melakukan "Hal Berani" Ini!

The internet has seen a revolution for hotel booking services. Online hotel bookings can make planning your business trip, vacation or weekend away both easier and more affordable. Online hotel bookings make it easy to select a suitable hotel, and are ideal for both the customer and the hotel management. While it once required effort to locate and select a hotel far away from home, the internet has dramatically simplified that process with online hotel bookings. Online hotel bookings enable you to choose a hotel with the features you desire, whether you need a simple and affordable place to stay or a luxurious retreat from day to day life. It is now possible to find a hotel and book within minutes any time of the day - from anywhere in the world. Convenience is one of the most significant benefits of online hotel bookings. Browse hotels in the area you require at your leisure, comparing features and rates easily. When you have chosen the hotel you prefer, simply complete you...
Posting Komentar
Baca selengkapnya